Role Overview: Sodexo Live! Airport Lounges is seeking an experienced Director, Project Management – Operations & Mobilization

The Director of Project Management will provide strategic leadership and hands-on support for both new business mobilizations and existing business operations, ensuring projects are delivered on time, within scope, and aligned with organizational goals

This leader will serve as a key partner to the VP, Premium Services and on-site operational teams, driving execution excellence and accountability across multiple workstreams

This is a remote position with 75% travel

Our airport lounges are dedicated spaces for passengers to relax and rejuvenate while awaiting their next adventure

Join our team of experience makers and food fanatics and be part of creating memorable experiences! Incentives: Annual Incentive Plan What You’ll Do: New Business Development RFP & Presentation Support Oversees the end-to-end Critical Path for proposal and presentation readiness, ensuring all deliverables are tracked and met

Develops and maintains the Run of Show for new business events

Provides strategic oversight of operational scheduling (FOH/BOH) for event-day readiness

Directs logistics planning, including vendor coordination, rentals, deliveries, and pick-ups

Provides leadership presence and operational support on-site during key events, in coordination with the VP of Premium Services

Mobilizations Leads licensing and permitting processes with jurisdictional authorities (City/State/Airport), ensuring all compliance requirements are met before opening

Chairs Weekly Critical Path Meetings, holding stakeholders accountable for progress on mobilization tasks

Distributes Weekly Executive Notes with clear follow-up actions and ownership

Ensures on-site leadership presence during new openings or handovers to guarantee operational compliance and successful transitions

Oversees the Mobilization-to-Stabilization handover 30 days post-opening, ensuring business continuity

Existing Business Operations Resource Deployment & Compliance Provides leadership to the Resource Management Team, ensuring effective deployment based on operational needs

Implements accountability frameworks for Resource Managers, requiring timely Post-Visit Recaps with actionable insights

Establishes calendar-based tracking for follow-up on operational improvements and compliance initiatives

Partners with Sodexo’s corporate team to oversee all licensing and permitting renewals across the portfolio

Premium Projects & Partnerships Directs Critical Path management for special projects, ensuring cross-functional alignment with Premium Services

Owns and maintains the SOP Database (Steps of Service, Recipes, Training Materials, etc.), ensuring timely updates in collaboration with Premium Services and Alliance Leadership

Partners with operations leadership to drive innovation, service excellence, and consistency across all premium business lines

What We Offer: Compensation is fair and equitable, partially determined by a candidate’s education level or years of relevant experience

Salary offers are based on a candidate’s specific criteria, like experience, skills, education, and training

Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire

What You Bring: Proven success leading large-scale project management efforts in hospitality, food & beverage, or related operational environments

Strong proficiency in Microsoft 365, with advanced knowledge of Smartsheet, Asana, or equivalent project management platforms

Deep understanding of operational workflows (FOH and BOH), permitting/licensing, and compliance requirements

Exceptional organizational and leadership skills, with the ability to manage multiple complex projects simultaneously

Excellent communication and executive presentation skills, with a track record of influencing stakeholders and senior leadership

Demonstrated ability to thrive in fast-paced, high-pressure environments, balancing strategic oversight with hands-on execution

Who We Are: At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all

We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate

Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike

We do this by providing food service, catering, facilities management, and other integrated solutions worldwide

Our company values you for you; you will be treated fairly and with respect, and you can be yourself

You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work

This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected

We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law

If you need assistance with the application process, please complete this form

Qualifications & Requirements: Minimum Education Requirement: Bachelor’s Degree or equivalent experience Minimum Management Requirement: 7 years Minimum Functional Requirement: 7 years in operations, client-facing roles, or related fields