Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate

You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met

Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips

Here, you’re not just improving clients’ risk profiles, you’re building trust

You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing

We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve

If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher

Overview Gallagher is seeking an experienced Loss Adjuster to join our team and provide professional loss adjusting advice and services to our clients

In this role, you will communicate openly and accurately with insurers and other stakeholders to expedite the claims process while maintaining exceptional customer service standards

This is a remote based role, with coverage across the Home Counties and London

How you’ll make an impact Claims Management: Working from a home base you will manage a caseload of predominantly domestic claims on a day-to-day basis, including traveling to loss sites to investigate claims

Provide critical support to policyholders throughout the claims process

Technical Expertise: Assist internal teams with technical claims and provide advice as required

Assess claims in line with policy conditions and compile detailed reports with recommendations on liability

Stakeholder Engagement: Liaise with insurers, underwriters, and colleagues as necessary to ensure smooth claims handling

Conduct formal (remove) interviews with claimants, including investigating fraudulent claims (remove), and compile detailed reports on findings

Validation and Recovery: Acquire reports from third parties, such as building surveyors, to validate items claimed

Manage recovery actions against third parties where applicable

About You Progressing towards professional qualifications would be advantageous, but not essential

Proven knowledge of loss adjuster policies, practices, and procedures

Strong understanding of personal lines/household insurance products and services

Exceptional customer service skills, problem-solving abilities, and a pragmatic approach

Excellent communication skills and the ability to build strong relationships with stakeholders

Self-motivated, results-oriented, and driven to ensure customer satisfaction

Eligible to work in the UK

Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation

For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities

We see inclusion as a conscious commitment and diversity as a vital strength

By embracing diversity in all its forms, we live out The Gallagher Way to its fullest

Gallagher is Disability Confident Committed

We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others

Don’t worry, we’re here to help, however, we can only do this if you let us know

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com

If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch

Our employing entity, Arthur J

Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation

We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination

In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.