Job Description Personal Assistant Clifton Park Hospital – York Full time – 37

5 hours per week Competitive Salary We have an exciting opportunity for an experienced and highly organised Personal Assistant to provide support to our Hospital Director at Clifton Park Hospital

The role: We are seeking a highly motivated, proactive individual with exceptional Personal Assistant (PA) skills to provide a streamline service to the Hospital Director and the Senior Management Team at Clifton Park Hospital

As well as general organisation skills the role includes diary management, organisation of meetings and minute taking

The role requires utilisation of an in-house training risk management and patient administration system, for which training will be provided

The role also includes the co-ordination of patient complaints, including from logging on the system, co-ordinating investigation where appropriate, collating responses and complaint review meetings

Working closely with the Hospital Director, the successful candidate will also manage the end-to-end Credentialing requirements of consultants working at the facility, ensuring compliance with Ramsay Health Care UK standards

On behalf of the HD, you are responsible to manage the ongoing maintenance of the credentials of existing Consultants and onboarding of new Consultants with practicing privileges, liaising with Hospital Senior Leadership, Corporate Senior Leadership, and the local Medical Advisory Committee (MAC) Chair and MAC members

The successful candidate will be able to demonstrate the following: Strong administrative experience Minute-taking skills (essential) Shorthand (desirable) Working knowledge of Microsoft Office 365 and Microsoft Teams Knowledge of medical terminology desirable Adherence to high standards of confidentiality High levels of accuracy and attention to detail The ability to work independently Excellent communication skills – written and oral Time management skills with the ability to prioritise What you will bring with you: A warm, considerate, and empathetic character The ability to make decisions and use your initiative A flexible and positive attitude A desire to progress and improve our services A willingness to be involved in projects and initiatives outside your core role to support the Hospital Director and wider site

Benefits: 25 Days Leave Bank Holidays Buy & Sell Flexi Leave Options Private Pension where Ramsay will match up to 5% after a qualifying period Enhanced Competitive Parental Leave Policies Private Medical Cover with option to add partner & dependants Life Assurance (Death in Service) x3 base salary Free Training and Development via the Ramsay Academy Concerts for Carers Employee Assistance Programme Cycle2Work scheme available, in partnership with Halfords The Blue Light Card Scheme About us: Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience

We are a global provider operating in 8 countries, with 88,000 staff who treat 8 million patients each year

It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England

We are well known for our strong, long-standing relationship with the NHS

We love people with a positive, “can do” attitude who want to make a difference in their work. “Our employees are Ramsay.” The skills and commitment of our employees forms the basis for our success

We are able to support training and development to our employees, to deliver a high standard of clinical care whilst ensuring patient safety, dignity and confidentiality

We are a progressive and caring facility and support the Ramsay vision “People caring for People”

We know our people are our greatest asset, our business is growing and we would like you to join us

We care

It’s more than what we do, it’s who we are

Everything we do is about striving to deliver the best care

And it’s a belief that’s as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success

We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme

The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace

As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients

We are committed to equality of opportunity for all

This position is subject to background and DBS checks.