Introduction At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate

You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients where they want to be met

Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips

Here, you’re not just improving clients’ risk profiles, you’re building trust

You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing

We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve

If you’re ready to bring your unique perspective to a place where your work truly matters; think of Gallagher

Overview As an Insurer Broker Accounting specialist, you will serve as the embedded IBA Business Partner (BP) for a specific business sector within the Gallagher Specialty division

This is a great chance to collaborate between the front office and the finance operation, overseeing important partner relationships and enhancing end-to-end processes

Use your technical expertise to ensure Finance supports business by delivering top-notch customer service to all interested parties

This role is dynamic, offering challenges and rewards as you drive financial metrics, improve processes, and prepare for a new operating platform rollout in 2026

How you’ll make an impact Act as the IBA BP for the designated business area and serve as the primary contact for addressing financial concerns from customers or partners

Support query resolution and manage the full end-to-end IBA process for urgent items, including cash, credit control, and payments

Conduct root cause analysis on advanced issues and provide relevant feedback to both the BAU IBA team and other collaborators regularly

Drive and monitor key IBA metrics, ensuring issues are reported, advanced, and trends are understood

Develop and nurture connections with important collaborators in the Business and IBA department, serving as a bridge to enhance relationships, performance, and address customer service issues

Support and complete process reviews and re-engineering in collaboration with Operations and wider finance teams to enhance efficiencies and the overall client journey

Identify areas of underperformance and track these to resolution

Ensure readiness for the transition to the new Novidea operating platform

Minimise the incidence of CASS 5 breaches in your allocated division and ensure quick resolution when they occur

Conduct knowledge sharing sessions with the business to ensure wide awareness and adherence to IBA processes

Develop and track important metrics/critical metrics for the team and offer assistance to achieve these performance standards, both qualitative and quantitative

Liaise with internal staff to ensure compliance with AJG policies, procedures, and external regulations

Adhere to AJG Professional Standards Manual and statutory requirements, particularly in areas such as Whistle Blowing and Treating Customers Fairly

Follow internal policies and procedures in accordance with applicable laws, rules, regulations, good governance, and Gallagher’s shared values, especially putting clients at the heart of our business

Perform ad hoc duties as required

About You Knowledge and experience of the insurance industry, including the London market

Proficiency in Microsoft Excel

Understanding of Balance Sheet and P&L analysis is beneficial

Operational Finance/IBA background necessary

Insurance industry experience is required

Exceptional attention to detail

Strong communication and interpersonal skills

Proactive in managing your learning

Flexible attitude towards handling multiple tasks and environments

Ability to prioritize and meet challenging deadlines

Commitment to understanding and improving processes

Absolute dedication to promptly addressing business queries and requests

Highly motivated to support improved performance across all IBA metrics, including debtor and creditor aging, bad debt minimization, and other factors like intercompany, funding, and unallocated cash

Proficiency in MS Office

Skilled in fostering collaboration and trust to achieve mutual goals

Eligibility to work in the UK

The job focuses on engaging with the business side and mandates that the BP be present in the office for at least four days per week

Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more… We value inclusion and diversity Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation

For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities

We see inclusion as a conscious commitment and diversity as a vital strength

By embracing diversity in all its forms, we live out The Gallagher Way to its fullest

Gallagher is Disability Confident Committed

We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others

Don’t worry, we’re here to help, however, we can only do this if you let us know

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com

If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch

Our employing entity, Arthur J

Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation

We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination

In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.